FAQ

We require a non-refundable deposit of $50 to secure your desired date and time. The remaining balance will be due on the day of your scheduled session. If you need to reschedule, your deposit can be transferred to a new date and time as long as you give us at least 48 hours notice. However, if you cancel, reschedule, or fail to show up within 48 hours of your scheduled session, your deposit will be forfeited. We appreciate your understanding and cooperation in these matters.

We accept several payment methods, including cash, check, credit cards, and bank transfers. Please note that a 3% processing fee will be added to credit card payments.

If you need to reschedule your photo shoot, you may do so up to 48 hours before the scheduled date. Deposits are non-refundable, but can be transferred to the new reschedule date. If you do not reschedule within 48 hours, you will be charged full rate of your session. Rescheduling must be made within 14 days of the original booking date or the booking will be canceled. No refunds will be offered. Our goal is to provide the best possible service to our clients, and we appreciate your understanding and cooperation with our rescheduling policies. If you have any questions or concerns, please don't hesitate to contact us.

Dynasty Photography understands that sometimes plans can change unexpectedly. However, last-minute cancellations and no-shows result in lost time and revenue for our business, as well as disappointment for other clients who may have missed out on a booking.

So to ensure that we can continue providing quality service to all clients, we have implemented the following cancellation policy:

- If you cancel your booking less than 48 hours before the scheduled shoot, or if you fail to show up for your appointment, the full amount of the booking will be charged.

- Shoots canceled 72 hrs or more prior to the scheduled shoot will not incur any charges.

Thank you for your understanding, and we look forward to providing you with an exceptional photography experience.

Dynasty Photography, we do not offer refunds. Please note that the deposit made to secure your session date is non-refundable. We require a non-refundable deposit to reserve your spot, as we block out our schedule in advance to accommodate your session. Payments for your session are due on the day of your session. Once your session is complete, we offer digital images that cannot be returned. If you have any questions or concerns about our refund policy, please do not hesitate to reach out to us directly.

Retouching is the process of enhancing and perfecting your images by removing blemishes, smoothing out skin, and correcting other imperfections. You might need retouching if you want your images to look more polished or if you have specific features that you would like to accentuate.